Optimize your call and customer service management

Centralize, automate and analyze all your telephone interactions from a single platform integrated with your key tools such as monday.com, CRM and helpdesk.

INTELLIGENT CALLS

Answer, transfer and record calls from anywhere.
Aircall allows you to manage remote teams with enterprise-grade VoIP telephony.

  • Intuitive control panel

  • Automatic call distribution

  • Recording, tags and notes on every interaction

INTEGRATION WITH monday.com

Automate your workflows by connecting Aircall with monday.com.

  • Create items and updates from calls

  • Link contacts to CRM dashboards

  • Generate real-time metrics

ANALYTICS AND PERFORMANCE

Make data-driven decisions.
Monitors key indicators such as average call time, missed calls and efficiency per agent.

  • Real-time reporting

  • Complete call history

  • Customizable dashboards

AUTOMATIONS AND FLOWS

Create custom flows with no-code tools.

  • Intelligent forwarding

  • Automated alerts

  • Integration with tools such as Slack, Salesforce, Hubspot, etc.

TEAM AND COLLABORATION

Collaborate better with features designed for teams.

  • Comment and tag your team from every call

  • Access shared history and context

  • Manage users and permissions easily

REAL-TIME ENRICHED CONTEXT

Aircall connects with your CRM and support tools to display key information before and during each call.

  • Instantly view customer history

  • Access previous notes and pending tasks

  • Customize the experience without switching screens

Need a solution like Aircall?

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