Optimize your call and customer service management

Centralize, automate and analyze all your telephone interactions from a single platform integrated with your key tools such as monday.com, CRM and helpdesk.

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INTELLIGENT CALLS

Answer, transfer and record calls from anywhere.
Aircall allows you to manage remote teams with enterprise-grade VoIP telephony.

  • Intuitive control panel

  • Automatic call distribution

  • Recording, tags and notes on every interaction

INTEGRATION WITH monday.com

Automate your workflows by connecting Aircall with monday.com.

  • Create items and updates from calls

  • Link contacts to CRM dashboards

  • Generate real-time metrics

ANALYTICS AND PERFORMANCE

Make data-driven decisions.
Monitors key indicators such as average call time, missed calls and efficiency per agent.

  • Real-time reporting

  • Complete call history

  • Customizable dashboards

AUTOMATIONS AND FLOWS

Create custom flows with no-code tools.

  • Intelligent forwarding

  • Automated alerts

  • Integration with tools such as Slack, Salesforce, Hubspot, etc.

TEAM AND COLLABORATION

Collaborate better with features designed for teams.

  • Comment and tag your team from every call

  • Access shared history and context

  • Manage users and permissions easily

REAL-TIME ENRICHED CONTEXT

Aircall connects with your CRM and support tools to display key information before and during each call.

  • Instantly view customer history

  • Access previous notes and pending tasks

  • Customize the experience without switching screens

Need a solution like Aircall?

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