terms of use.

 

1.Foreword

By accessing and using this Internet portal, the domain name of which is https://www.inteli-k.com/property of INTELI-K SOLUCIONES TECNOLÓGICAS, S.A. DE C.V., hereinafter referred to as INTELI-K®, the user is accepting the Terms and Conditions of Use contained in this agreement and expressly declares its acceptance using electronic means for this purpose, in terms of the provisions of Article 1803 of the Federal Civil Code.

If the user does not fully and completely accept the terms and conditions of this agreement, the user must refrain from accessing, using and observing the following websites https://www.inteli-k.com/.

And in the event that the user accesses, uses and observes the websites https://www.inteli-k.com/ web sites shall be deemed to be an absolute and express acceptance of the Terms and Conditions of Use set forth herein.

The sole use of this website grants the general public the status of user (hereinafter referred to as the "user" or "users") and implies full and unconditional acceptance of each and every one of the general and specific conditions included in these Terms and Conditions of Use published by INTELI-K® at the time the user accesses the website.

Any modification to these Terms and Conditions of Use will be made when the holder of the same, in this case INTELI-K®, considers it appropriate, being the sole responsibility of the user to ensure that he/she is aware of such modifications.

2. Agreement

Membership agreement for the use of the Internet web site https://www.inteli-k.com/ entered into by INTELI-K® on the one hand, and the user on the other hand, subject to the provisions of this document.

3. License

a) By virtue of the execution of this agreement, INTELI-K® grants and grants to the user the non-exclusive, revocable and non-transferable right to view and use the website https://www.inteli-k.com/ website in accordance with the Terms and Conditions of Use set forth herein. For the purposes of this agreement, the parties agree that "user" shall mean any person of any nature who accesses the websites https://www.inteli-k.com/ and/or any of the sub-pages that display its content and/or any person of any nature who registers and/or uses any of the services offered through said page.

b) The user may only print and/or copy any information contained or published on the website. https://www.inteli-k.com/ exclusively for personal use, it is strictly forbidden the commercial use of such information. In case of being a legal entity, it will be subject to the provisions of article 148, section IV of the Federal Copyright Law.

c) The reprinting, publication, distribution, assignment, sublicensing, sale, electronic or other reproduction, in part or in whole, of any information, document or graphic appearing on the website https://www.inteli-k.com/ for any use other than personal non-commercial use is expressly prohibited to the user, unless prior written authorization has been obtained from INTELI-K®.

4. Rules for the use of the site https://www.inteli-k.com/

The user and INTELI-K® agree that the use of the website https://www.inteli-k.com/ shall be subject to the following rules:

1. Information contained in the website https://www.inteli-k.com/. The user acknowledges and agrees that the information published or contained in this site will be clearly identified in such a way that it is recognized that it comes from and has been generated by INTELI-K® or its suppliers.

However, the information, concepts and opinions published on this site do not necessarily reflect the position of INTELI-K®, its employees, officers, directors, shareholders, licensees and licensees (hereinafter referred to as "affiliates"). For this reason, INTELI-K® is not responsible for any of the information, opinions and concepts issued in the referred website. In this case, the user is recommended to consult with a specialist and/or professional in the matter. Likewise, INTELI-K® is not responsible for the information contained in the web page, including the subpages, in the understanding that the use and monitoring of the same is under the risk and responsibility of the user.

3. INTELI-K® reserves the right to block access to or partially or totally remove any information, communication or material that in its sole judgment may be: i) abusive, defamatory or obscene; ii) fraudulent, contrived or misleading; iii) in violation of copyrights, trademarks, confidentiality, industrial secrets or any intellectual property right of a third party; iv) offensive or; v) that in any way contravenes the provisions of this agreement. If the user wishes to obtain more information on a specific topic provided by INTELI-K® or its suppliers, he/she should consult directly with each of them, as appropriate, and/or with a specialist in the matter.

4. The user acknowledges that INTELI-K® does not control or pre-censor the content available on the website. Therefore, INTELI-K® assumes no responsibility for the content provided to such site by independent or third-party providers and has no editorial control over the content, information and/or material generated and/or provided by third parties. All opinions, advice, statements, services, offers, offers or other information or content expressed or made available to the public by third parties belong to their respective authors and INTELI-K® assumes no responsibility for them. Likewise, INTELI-K® does not guarantee the accuracy, truthfulness, comprehensiveness and/or usefulness of any content provided by such third parties. In addition, INTELI-K® is not responsible for and does not guarantee the accuracy, completeness, truthfulness and/or reliability of any opinion, information, advice or statement expressed by INTELI-K® through its website and under no circumstances shall INTELI-K® be liable for any direct or indirect damage and/or harm caused by virtue of the user's reliance on information obtained through its website. INTELI-K® reserves the right to delete or modify the content of this page that, in the sole judgment of INTELI-K®, does not comply with its standards or that could be contrary to current legislation and, therefore, shall not be liable for any failure or delay in removing such material.

5. Formats

Users acknowledge that, by providing the personal information required in any of the services provided on this website, they grant INTELI-K® the authorization indicated in Article 109 of the Federal Copyright Law. In all cases, users will be responsible for the veracity of the information provided to INTELI-K®.

Likewise, for the provision of services, the user is also obliged to accept the terms and conditions stipulated for such purpose.

6. Copyright and industrial property rights

INTELI-K®, the website https://www.inteli-k.com/ website, its logos and all material appearing on such site are trademarks, domain names, trade names and artistic works owned by their respective owners and are protected by international treaties and applicable intellectual property and copyright laws.

The copyrights on the content, organization, compilation, compilation, information, logos, photographs, images, programs, applications, and in general any information contained or published on the web site are reserved. https://www.inteli-k.com/ are duly protected in favor of INTELI-K®, its affiliates, suppliers and/or their respective owners, in accordance with the applicable legislation on intellectual and industrial property.

The user is expressly prohibited from modifying, altering or deleting, either totally or partially, the notices, trademarks, commercial names, signs, advertisements, logos or in general any indication that refers to the ownership of the information contained in the aforementioned site.

In the event that the user transmits to INTELI-K® any information, programs, applications, software or in general any material that requires to be licensed through the website https://www.inteli-k.com/website, the user hereby grants INTELI-K® a perpetual, universal, free, non-exclusive, worldwide, royalty-free license, which includes the rights to sublicense, sell, reproduce, distribute, transmit, create derivative works, exhibit and publicly perform them.

The preceding paragraph shall also apply to any other information you submit or transmit to INTELI-K®, including, without limitation, ideas for improvements or enhancements to the website. https://www.inteli-k.com/whether or not they have been included in any space on the site by virtue of other means or modes of transmission known or to be developed in the future.

Therefore, the user hereby expressly waives the right to bring any action, suit or claim against INTELI-K®, its affiliates or suppliers for any actual or potential infringement of any copyright or intellectual property right derived from the information, programs, applications, software, ideas and other material that the user submits to the website. https://www.inteli-k.com/It is our policy to act against intellectual property violations that may arise or originate as provided by law and other applicable intellectual property laws, including removing or blocking access to material that is subject to activities that infringe the intellectual property rights of third parties.

In the event that any user or third party considers that any of the contents that are or will be introduced in this site (https://www.inteli-k.com/) and/or any of its services violate their intellectual property rights, they should send a notification to the following address gabriela.cortes@inteli-k.comin which they should indicate: (i) truthful personal data (name, address, telephone number and e-mail address of the claimant); (ii) autograph signature with the personal data of the holder of the intellectual property rights; (iii) precise and complete indication of the content(s) protected by the intellectual property rights allegedly infringed, as well as the location of such violations on the referred website; iv) express and clear statement that the introduction of the indicated content(s) has been made without the consent of the holder of the intellectual property rights allegedly infringed; v) express, clear statement, under the responsibility of the claimant, that the information provided in the notification is accurate and that the introduction of the content(s) constitutes an infringement of said rights.

7. Advertising material

User acknowledges and agrees that INTELI-K® is an organization independent of third party sponsors and advertisers whose information, images, advertisements and other advertising or promotional material (hereinafter "Advertising Material') may be published on the website. https://www.inteli-k.com/. You acknowledge and agree that the Advertising Material does not form part of the main content published on the Site. Likewise, the user acknowledges and accepts with this act that this material is protected by the applicable intellectual and industrial property laws.

8. Denial of warranties

The user agrees that the use of the website https://www.inteli-k.com/ website is at your own risk and that the services and products provided and offered therein are provided on an "as is" and "as available" basis. INTELI-K® does not warrant that the pages indicated will meet the user's requirements or that the services offered therein will be uninterrupted, secure or error-free.

INTELI-K® does not warrant or guarantee in any way the truthfulness, accuracy, legality, morality or any other characteristic of the content of the material posted on the website. https://www.inteli-k.com/.

INTELI-K® disclaims all liabilities and conditions, both express and implied, in connection with the services and information contained or available on or through this website; including, without limitation:

a) The availability of use of the website https://www.inteli-k.com/.

b) The absence of viruses, bugs, bugs, disabling or any other contaminating material or destructive functions in the information or programs available on or through this page or in general any failure in such site.

c) Notwithstanding the foregoing, INTELI-K® or its suppliers may update the content of the page constantly, so the user is requested to take into account that some information advertised or contained in or through this website may be outdated and/or contain inaccuracies or typographical or spelling errors.

9. Limitations of liability

To the fullest extent permitted by applicable law, in no event shall INTELI-K® be liable for any direct, special, incidental, indirect, or consequential damages in any way arising out of or relating to:

a) The use or performance of the site https://www.inteli-k.com/with the delay or unavailability of use of INTELI-K®.

b) The provision or lack thereof of services of any information or graphics contained or published on or through the aforementioned site.

c) The updating or failure to update the information.

d) The alteration or modification, in whole or in part, of the information after it has been included in said site.

e) Any other aspect or characteristic of the information contained or published on the web page or through the links that may be included in this site.

f) The provision or lack of provision of the other services, all of the above assumptions will be in force, even in the cases in which INTELI-K® has been notified or warned about the possibility of causing such damages.

10. Modifications to the website https://www.inteli-k.com/.

INTELI-K® may at any time and when it deems appropriate, without notice to the user, make corrections, additions, improvements or modifications to the content, presentation, information, services, areas, databases and other elements of this site, without giving rise to any claim or compensation, nor does this imply recognition of any liability whatsoever in favor of the user.

11. Modifications to the agreement

INTELI-K® reserves the right to modify the Terms and Conditions of Use of this agreement at any time, such modifications to be effective immediately by means of:

a) Publication on the website https://www.inteli-k.com/ of the amended agreement.

b) Notifying the user of such modifications.

Thus, the user agrees to review this agreement periodically in order to keep abreast of such modifications. Notwithstanding the foregoing, each time the user accesses the aforementioned site, it will be considered as an absolute acceptance of the modifications to this agreement.

12. About Additional Terms

From time to time, INTELI-K® may add to the Terms and Conditions of Use of this agreement additional provisions relating to specific areas or new services provided on or through the website. https://www.inteli-k.com/ (hereinafter "additional terms"), which will be posted in the specific areas or new services of such site for your perusal and acceptance. You acknowledge and agree that these additional terms are an integral part of this agreement for all legal purposes.

13. Assignment of rights

INTELI-K® may, at any time and when it deems appropriate, assign all or part of its rights and obligations under this agreement. By virtue of such assignment, INTELI-K® shall be released from any obligation in favor of the user, established in this agreement.

14. Indemnification

User agrees to indemnify INTELI-K®, its affiliates, suppliers, vendors and consultants against any action, suit or claim (including attorneys' fees and court costs) arising out of any breach by User of this Agreement; including, without limitation, any arising out of:

a) Any aspect related to the use of the web site https://www.inteli-k.com/.  

b) The information contained or made available on or through said site or any libel, defamation or any other conduct in violation of this agreement by the user in the use of the aforementioned web page.

c) Violation of applicable laws or international treaties relating to copyright or intellectual property rights contained or available on or through such website.

15. Termination

INTELI-K® reserves the right, at its sole discretion, and without notice to the user, to:

a) To terminate this agreement definitively.

b) Discontinue or cease publication of the web site permanently https://www.inteli-k.com/ without liability to INTELI-K®, its affiliates or suppliers.

16. Subsistence

These Terms and Conditions of Use and the additional terms constitute the entire agreement between the parties and supersede any prior agreements or understandings. Any clause or provision of this agreement, as well as of the additional terms, legally declared invalid, will be eliminated or modified at the option of INTELI-K®, with the purpose of correcting its defect or flaw. However, all other clauses or provisions shall remain in full force, effect and validity.

17. No waiver of rights

The failure of INTELI-K®, its affiliates or suppliers to exercise any right or remedy under this agreement shall in no event be construed as a waiver of such right or remedy.

18. Applicable Law and Jurisdiction

This agreement shall be subject to and construed in accordance with the laws and before the courts of the state of Jalisco, Mexico.

19. additional terms

Prices and specifications in this online store are subject to change without notice due to possible import restrictions and/or shortages of any of its components. Due to the dynamics of our industry, the information shown here may contain errors or omissions, so we are not responsible for any damage that this may cause. At the time your order is confirmed, payment is cash, either in cash or through a bank deposit.

Bank Deposits or Bank Transfers.

For the convenience of our customers INTELI-K® works with the main banks where payments can be made. 

Payment with Credit or Debit Cards.

Prices for credit or debit cards are handled in a different price list than for cash, check, deposit and wire transfer.

INTELI-K® reserves the right to cancel any payment that does not comply with the requirements requested by the bank, this means that in certain cases you may be asked to send us a copy of your official identification and/or proof of address, as well as RFC, copy of your credit or debit card statement and other documents that prove your identity. In case of any lack of requested documents your payment will be reversed.

Shipments to all the Republic.

Products on order are supplied in the order in which payments are credited. Stock on the website and in stores may vary between the time your order is placed and the time your payment is applied.

The products of each order will be separated from the inventory of the website and stores until payment has been credited, because the stock may vary, the product may no longer be available in the period of time in which the payment is credited, so INTELI-K® can not guarantee the delivery of the products. If this is the case, INTELI-K® will refund the total amount paid for the products that cannot be delivered.

The goods will travel at the customer's risk.

INTELI-K® and the courier company will not make any partial or total refund of the products shipped that are not insured before being shipped and previously paid.

Warranties and Returns.

Warranties:

The warranty varies from one product to another according to the one described in the manufacturer's policy, being the manufacturer the only responsible for the fulfillment of the warranty. In the event that the merchandise presents any damage or manufacturing defect, the customer may make the warranty valid at INTELI-K® service centers during the first seven calendar days after the date of purchase.

All products to be processed for warranty purposes must present original packaging (box, plastic bag, manuals, accessories, warranty card, etc.).

The products have 1 month warranty except for products such as accessories that are not of our manufacture. In addition, all products that are processed as a valid warranty, will have to be validated under the depreciation bases indicated below:

The time is taken into account from the moment in which the initial sale of the product is generated, in cases of substitution, model repair, among other cases, the initial date will be taken as the first day of sale of the initial product.

There are products that cannot be received for warranty processing at INTELI-K® service centers due to the fact that the brand requires the product to be processed at the corresponding brand's service centers for quality and service reasons. 

For this purpose, shipping costs and insurance of products for review or processing of the warranty are at the customer's expense and risk.

All warranties are subject to review and in case of physical damage, the warranty will be immediately voided.

Returns:

All product returns are subject to approval according to the following processes:

First Process:

The customer shall identify the following:

* Cause for the return (clearly and precisely)

* Type of Sale

* Identify the invoice and/or order number covering the equipment in question.

* Written request via e-mail to the following e-mail address gabriela.cortes@inteli-k.com the request for refund. 

Second Process:

* The Internet Sales Executive will manage signatures for authorization with the manufacturer.

* Once the request is authorized, a Return Folio is issued.

Third Process:

* The folio is communicated to the customer by e-mail.

* The packages that cover the return must be labeled with the assigned folio, in a visible and legible place.

* The customer is responsible for ensuring that the following are met:

1. Properly packaged (adequate protection against shock, moisture, static, dust, excessive heat, theft, misplacement, etc.) 2.

2. Freight cost of shipping to our facilities in the city of Paracho, Michoacán or to some other point agreed with the internet sales executive that may be convenient for the customer for greater speed, insurance, taxes or any other procedure, these at the expense of the customer.

3. Any legal, ecological, accident, security or any other problem, which could generate the return shipment, these will be at the expense and responsibility of the customer.

Fourth Process:

* Once the product arrives at our facilities, we will proceed to the revision of the product.

* In case of damage or shortages, these will be charged to the customer, issuing the corresponding invoice to generate the collection.

* When there are documents that the customer leaves as a guarantee of payment of the equipment belonging to the return, these will be delivered once all the above process is concluded.

All returns are subject to an administrative charge according to the following criteria:

All returns will be made directly to our facilities mentioned below, unless a delivery point is agreed with the Internet sales executive in another part of the country, the shipping address for the return of the packages is as follows

Attention:

INTELI-K SOLUCIONES TECNOLÓGICAS, S.A. DE C.V.

Americas Number 1600 7th Floor

Colonia Providencia First Section.

Zip Code 44630.

Guadalajara, Jalisco.

gabriela.cortes@inteli-k.com

Under no circumstances will a product be accepted for return if it meets any of the following criteria:

The product was used.

Product packaging or boxes have non-original labels or are tampered with; are scratched, battered, dirty or otherwise mistreated.

The packaging or boxes are not original.

The product has been ordered upon request.

The product is obsolete or offline.

The product was sold at auction.


Your order, receipt and/or invoice includes the legend *No Return and/or Cancellation or something similar that implies that your product is non-returnable.

Additional Information

Any system or image could have been photographed with additional options.

The calculation documents made on the subtotals and totals to be paid are only a reference of your order. It is not a tax receipt, nor can it be used as proof of payment.

The design of the INTELI-K® logo and name are registered trademarks of INTELI-K SOLUCIONES TECNOLÓGICAS, S.A. DE C.V., i.e. Copyright © 2022 All rights reserved.